Get in touch with Pinchy.

Pick the right mailbox below. We reply within two business days, Monday to Friday.

Sales & general

Questions about Pinchy, pricing, demos, or anything else that doesn't fit the other mailboxes.

hey@heypinchy.com

Billing

Invoices, VAT, payment methods, subscription changes, and cancellation requests.

billing@heypinchy.com

Legal & DPA

Questions about our Terms, contract amendments, or to request a Data Processing Agreement.

legal@heypinchy.com

Privacy & data requests

Access, rectification, erasure, or any other GDPR request regarding personal data we hold.

privacy@heypinchy.com

How to get help.

Pinchy Pro & Enterprise

Active subscription customers get email support for Pro features with a target response time of two business days.

support@heypinchy.com

Community edition

Community support is provided through the public issue tracker on GitHub. Search existing issues before opening a new one.

GitHub issues →

Helmcraft GmbH.

Hietzinger Hauptstraße 101/1
1130 Vienna, Austria

Commercial Court of Vienna, FN 588989k · VAT ID ATU78631027