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Privacy Policy

1. Controller

Helmcraft GmbH, Hietzinger Hauptstraße 101/1, 1130 Vienna, Austria
Email: hey@clemenshelm.com

2. Data We Collect

This website is a static information site. We do not set cookies. Cookieless analytics with Umami (see section 4) and an optional form for enterprise trial keys (see section 5) are the only sources of personal data.

3. Hosting

The website is hosted on Amazon Web Services (AWS). Server log files (IP address, time of access, page requested) may be collected. Legal basis: Article 6(1)(f) GDPR (legitimate interest in secure operation).

4. Analytics (Umami)

We use Umami Analytics for cookieless measurement of page views. Umami stores no personal data, sets no cookies, and does not build cross-visit user profiles. The IP address is used only for country-level geolocation and is not stored. Legal basis: Article 6(1)(f) GDPR.

5. Enterprise Trial Key

When you request a trial key on the Enterprise page, we process your email address and company name for the following purposes: delivering the trial key by email, creating a contact and deal in our CRM for commercial follow-up. Legal basis: Article 6(1)(b) GDPR (pre-contractual measures).

Data processors per Article 28 GDPR:

  • Amazon Web Services (AWS), Dublin, Ireland — hosting of the API (Lambda, region eu-central-1 / Frankfurt).
  • Resend, Inc., San Francisco, USA — delivery of the trial-key email. Data transfer to the USA based on EU Standard Contractual Clauses.
  • Pipedrive OÜ, Tallinn, Estonia — CRM for contact and deal management.

6. Contacting Us

If you contact us by email, your information is stored to handle your enquiry and any follow-up questions. Legal basis: Article 6(1)(b) GDPR.

7. Your Rights

You have the right to access, rectification, erasure, restriction of processing, data portability, and objection. Complaints may be filed with the Austrian Data Protection Authority (dsb.gv.at).

8. Last Updated

April 2026